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We will be having our Flu Clinic on the 18th October, for patients over 65 and for our immunocompromised patients aged 18-64yrs. Please contact the surgery to book an appointment or for further information after 10.30am. Our calls will be diverted to Dunville Health Centre in the morning, and in the afternoon we will be operating a triage for urgent calls only.

As from 30/4/24 we can only accept requests for a “doctor call back” until 10.30am each morning. If you have an emergency after this time please proceed to your local Emergency Department.

To enable us to manage our urgent medical calls effectively and in a timely manner, from 1st November 2023 we will be asking patients to order prescriptions on our automated phone system. Please phone the surgery and press 1 to leave a message, please leave your name date of birth, name of medication required and the strength of your medication. Prescriptions will be sent to your nominated chemist within 48 hours.

Please note! You can order prescriptions on our new automated prescription line, order online, or we can assist you by printing your medication on the right hand side of your prescription for use the next time you need to order. Ask your pharmacist to place the right hand side of your prescription in along with your medication. Please do not phone the surgery to talk to a receptionist to order prescriptions or call into the surgery to try to order prescriptions at the desk after 1st November. 

In the event of an emergency outside normal working hours:

If you have a medical emergency please make your way to your local emergency department. If you require advice from a GP for an urgent matter, between the hours of 6pm and 8am that can not wait until we open at 8 am,  please phone Beldoc on 02890744447. 

If you are experiencing a life threatening injury please call 999 immediately.

If you have a minor injury, you should Phone First for triage. To be assessed by phone before being advised  of the next appropriate steps. For the following hospitals please call:

RVH & Mater Hospital: 028 96159444

Antrim Area Hospital & Mid Ulster Hospital: 0300 123 1123

Phone First Text Reply number: 18001 0300 123 1123

Interpreter Now App: https://interpreternow.co.uk/hscni

For more information go to https://belfasttrust.hscni.net>in an emergency

Pharmacy First may be available in your area, please contact your local pharmacy for advice Pharmacy First Service

Community pharmacists | nidirect

Sexual Health 24 hour a day service - Free, discreet, confidential. You do not need to contact or make an appointment with your GP, if you need the contraception pill or any sexual health advice or treatment - sh24.org.uk/orders/sti-test-kit/home-address

You do not need to contact your GP if you become pregnant, you can self refer to the Royal-Jubilee Maternity at;

https://belfasttrust.hscni.net.../pregnancy-journey/self-referral-form

If you are hearing impaired please click on the link below for Sensory Support Services, this website provides lots of useful information and family support services. 

https://www.familysupportni.gov.uk/Service/398/disability--physical-sensory/sensory-support-services-belfast-trust

Planning to have private surgery/treatment including bariatric(weight loss) surgery?

Whether this is in the UK or abroad, we are not trained in or funded for the specialist aftercare you will need.

Please, factor in the cost for private blood test, dietician reviews, and any other aftercare costs when deciding whether any treatment is right for you. We will not be able to do this on the NHS. This is  Department of health policy. There is no bariatric service commissioned in Northern Ireland. To complain about this, please contact your local elected representative or the Department of health

Waiting Lists for Hospital appointments.

Please do not phone your GP practice if you want to know where you are on a hospital waiting list. You can check hospital waiting list at: https://online.hscni.net/my-waiting-times-ni

You can also phone Belfast Trust on: 02890240503 and ask for appointments.

MDT team's are available in our practice.

Click the links below to find out more.

https://www.health-ni.gov.uk/articles/primary-care-multi-disciplinary-teams-mdts

https://www.health-ni.gov.uk/publications/general-practice-multi-disciplinary-teams-general-leaflet

https://www.health-ni.gov.uk/publications/general-practice-multi-disciplinary-teams-first-contact-physiotherapy-service

https://www.health-ni.gov.uk/publications/general-practice-multi-disciplinary-teams-social-work

https://www.health-ni.gov.uk/publications/general-practice-multi-disciplinary-teams-mental-health-leaflet.

We are a Queen's University Belfast Medical School Teaching Practice hosting Medical students on placement.

The curriculum and learning objectives for each stage in their undergraduate training ensures that by the end of medical school they have a broad understanding of the role of a GP and General Practice as a career option. They benefit hugely from speaking to patients, and many of our patients say how much they enjoy talking to medical students.

As a patient you may be seen by a medical student under the supervision of a qualified Practice clinician. You can, of course, decline this option.

Please do let our reception team know if you would prefer not to be seen by our student.

These are our doctors of the future and as a practice we are proud to be a part of their journey.


                  

Patient video – How to find your health and care number. HSCB is sharing these links 

https://twitter.com/HSCBoard/status/1382058507390754822?s=20

https://www.facebook.com/healthandsocialcareboard/posts/2873094982904864

https://www.instagram.com/p/CNnh8b7owGr/

Getting help for domestic violence and abuse. We are now fully trained and can offer help and support, please contact the surgery or alternatively you can contact - 

Women's Aid 

Belfast and Lisburn 02890666049

Antrim, Ballymena, Carrickfergus and Newtownabbey 02825632136.

IRIS Leaflet

IRIS - Domestic Violence Booklet

Carers NI 

If you are caring for a family member or friend. There is information and support available through the BHSCT Carer Support Service. You can Tel: 02895042126 or Email: CarerSuppSvcs@belfasttrust.hscni.net


 Practice Leaflet September 2023

Please note we operate ‘telephone first access’ supported by SMS texts, photographs and videos. Phone calls may be recorded for quality assurance. Repeat prescriptions can be ordered on-line, or phone the surgery, press 1 and leave a message on our prescription line. Staff answering your phone calls may ask for information to help us signpost your needs.

Only urgent clinical matters can be dealt with after 10.30am.

Welcome to Dunville Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription, please contact us to register for this service, we will be happy to help.

Access

Disabled access is available at both sites.

(Site updated 16/10/2024)
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